Alexa Skill Development: Your Brand, Now by Voice
Voice has become another service channel. Amazon Alexa lives in homes, offices, and cars, and a well-designed skill lets your customers check information, request services, or interact with your brand without touching a screen. Grupo EasyPro covers the full Alexa skill development cycle: conversation design, engineering, integration with your systems, and publication in Amazon's official catalog.
We do not speak from theory. We are registered Amazon Alexa developers with our own skill live in production, alongside apps of our own published on the App Store and Google Play. We know Amazon's certification process firsthand: its requirements, its review criteria, and the mistakes that most often delay a launch.
Our team was born in banking, where precision and security are non-negotiable. That origin shapes how we build every project, from a simple informational skill to a voice assistant connected to your operations. Making the difficult easy: that is our motto, and it is also how we work.
What it includes
- Voice user interface (VUI) design: intents, sample utterances, and natural conversation flows in English or Spanish.
- Skill backend development with Node.js or Python on AWS infrastructure.
- Integration with your existing systems: databases, internal APIs, CRM, or third-party platforms.
- End-to-end management of Amazon's certification and publication process.
- Store listing preparation: invocation name, description, icons, and catalog copy.
- Post-launch maintenance and growth: new features, usage metrics review, and voice model tuning.
How we work
We start with a discovery session to define what the skill must accomplish, who will use it, and how it should sound. From there we design the interaction model — intents, slots, and dialogs — and validate it with you before writing the first line of code.
Development moves in short deliveries you can test on a real device or in the Alexa simulator. Once the skill meets Amazon's criteria, we manage certification and publication, and we remain available for its maintenance and growth.
Who it is for
This service is for companies that want a voice channel to answer frequent questions, media outlets and organizations that want to distribute content as spoken briefings, retailers with catalogs customers can browse by voice, and institutions that already have apps or portals and want to add one more point of contact. We serve clients in Costa Rica, Panama, El Salvador, and the United States, with corporate headquarters in New York.
Technologies we use
Built in-house, proven in-house
We do not only build for others: we operate nine platforms of our own, including EasyCore (multi-country CRM and operations), EVA (an AI assistant on WhatsApp), EasyTalent, and EasyTalk. More than 130 users work on the group's core platform every day, and dozens of financial institutions in three countries trust our platforms to run their operations. That same engineering capacity goes into every skill we design, build, and publish.
Frequently asked questions
What is an Alexa skill, and what can it do for my company?
A skill is a voice application that extends what Alexa can do. Your company can use one to answer frequent questions, share product and service information, or walk customers through simple requests. It is an additional service channel, available at any time on any Alexa-enabled device.
Do you handle publication on Amazon?
Yes. We are registered Amazon Alexa developers and we manage the entire process: store listing preparation, pre-submission testing, certification, and publication in the catalog. We have our own skill live in production, so we know the process firsthand rather than learning it on your project.
Can the skill connect to my existing systems?
Yes. We integrate skills with databases, internal APIs, and existing platforms so they respond with real, up-to-date business information. We define with you exactly which data is exposed by voice and apply security controls that match that decision.
Which languages can the skill support?
Alexa supports multiple languages, including English and Spanish. We design the interaction model for the markets where your company operates and tailor sample utterances to the way your customers actually speak, not to literal translations.
Turn your brand into a conversation: write to ventas@g-easypro.com and let's talk about your Alexa skill.